Privacy Policy

PETTECH Solutions Commitment to Data Privacy Protection

Protecting the security and privacy of your personal data is important to PETTECH Solutions, therefore we conduct our business in compliance with applicable laws on data privacy protection and data security. Our policy outlined below sets out what data PETTECH Solutions may collect, how PETTECH Solutions uses and safeguards that data and with whom we may share it.

Personal data

PETTECH Solutions will not collect and/or record any personal data about you (e.g. your name, address, telephone number or e-mail address) through this Web site, unless you voluntarily choose to provide us with it (e.g. by registration, survey), respectively, provide your consent, or unless otherwise permitted by applicable laws and regulations for the protection of your personal data.

Purpose of Use

When you do provide us with personal data, we primarily use it to respond to your enquiry, process your order or provide you access to specific information or offers. Also, to support our customer relationship with you, you agree that:

  • we may store and process your personal data and share it with our worldwide affiliates to better understand your business needs and how we can improve our products and services; or
  • we (or a third party on our behalf) may use your personal data to contact you about a PETTECH Solutions offer in support of your business needs or to conduct online surveys to understand better our customers’ needs.

If you choose not to have your personal data used to support our customer relationship (especially direct marketing or market research), we will respect your choice. We do not sell or otherwise market your personal data to third parties, except to PETTECH Solutions affiliates.

You may withdraw your consent to use of your personal data at any time by sending an email to info@petnetsolutions.com.au and PETTECH Solutions will then immediately stop using your personal data.

Purpose Limitation

PETTECH Solutions will collect, use or disclose personal data supplied by you online only for the purposes disclosed to you, unless the disclosure:

  • is a use of the personal data for any additional purpose that is directly related to the original purpose for which the personal data was collected,
  • is necessary to prepare, negotiate and perform a contract with you,
  • is required by law or the competent governmental or judicial authorities,
  • is necessary to lessen or prevent a threat to the life, health, or safety of you or of third parties,
  • is, in the reasonable opinion of PETTECH Solutions, necessary to prevent fraud or other unlawful activities (such as wilful attacks on PETTECH Solutions’ information technology systems).

Communications or Utilisation Data

Through your use of telecommunications services to access our website, your communications data (e.g. Internet protocol address) or utilisation data (e.g. information on the beginning, end and extent of each access, and information on the telecommunications services you accessed) are technically generated and could conceivably relate to your personal data. To the extent that there is a compelling necessity, the collection, processing and use of your communications or utilisation data will occur and will be performed in accordance with applicable data privacy protection laws.

Non-Personal Data Collected Automatically

When you access our Web site, we may automatically (i.e., not by registration) collect non-personal data (e.g. type of Internet browser and operating system used, domain name of the Web site from which you came, number of visits, average time spent on the site, pages viewed). This data is anonymous and may be used and shared with our worldwide affiliates for statistical purposes to monitor the attractiveness of our Web sites and improve their performance or content.

“Cookies” – Information Stored Automatically on Your Computer

When you view one of our Web sites, we may store some data on your computer in the form of a “cookie” to automatically recognise your PC next time you visit. A cookie is a small message given to your web browser by our web browser. The browser stores the message in a text file and a message is then sent back to the server each time the server requests a page from the server.

Cookies can help us in many ways, for example, by allowing us to tailor a Web site to better match your interests or to store your password to save you having to re-enter it each time. If you do not wish to receive cookies, please configure your Internet browser to erase all cookies from your computer’s hard drive, to block all cookies or to receive a warning before a cookie is stored.

Children

PETTECH Solutions will not knowingly collect personal data from children without insisting that they seek prior parental consent if required by applicable law. We will only use or disclose personal data about a child to the extent permitted by law, to seek parental consent pursuant to local law and regulations or to protect a child. The definition of “child” or “children” should take into account applicable laws as well as national and regional cultural customs.

Retention

We will only retain your personal data for only so long as it may be lawfully used. It will be disposed of securely and in accordance with any legal requirements for retention and disposal of such records, including for health information.

Security

To protect your personal data against accidental or unlawful destruction, loss or alteration and against unauthorised disclosure or access, PETTECH Solutions uses technical and organisational security measures.

We use a variety of physical and electronic security measures, including restricting physical access to our offices and firewalls and secure databases to keep personal data secure from misuse, loss or unauthorised use or disclosure. The Internet is not a secure environment. If you use the Internet to send us any personal data, including your email address, then you agree that it is sent at your own risk.

Access, Comments and Questions

PETTECH Solutions will respond to reasonable requests to review your personal data and to correct, amend or delete any inaccuracies. You have a right to access personal data we hold about you or to request its correction. We may only deny your request if this is permitted by law. If we do this, we will tell you why. If you have any questions or comments or want to review or access your personal data, please click on “Contacts” and select Contact PETTECH Solutions.

Please note that our Data Privacy Protection Policy may change from time to time. We will post any changes to our Data Privacy Protection Policy on this page. Please check this page regularly to keep up-to-date.